You act as a reliable first point of contact for our existing Italian-speaking customers and prospects, answering general inquiries via email and phone.
You resolve everyday customer inquiries efficiently and work closely with our Level 2 team to route more complex questions to the right experts.
You capture and share valuable customer feedback to help us identify areas for improvement in our product and internal processes.
You continuously expand your financial knowledge through our internal training and self-motivated learning.
→ This position is initially fixed-term for one year.
Seitzstraße 8e, 80538 München, Germany On-site Full-time