360dialog GmbH is hiring a Client Manager - Brazil | Remote

About Us: We empower businesses to revolutionize messaging platforms into high-performance marketing channels through advanced Performance Messaging solutions, delivering measurable growth outcomes. By integrating cutting-edge technology with strategic marketing expertise, we provide data-driven insights and enable personalized, interactive customer communications. Our core mission is facilitating business use-cases within digital messaging ecosystems. From campaign management to communication automation, our comprehensive approach simplifies unlocking messaging potential. Requirements: Role Overview: As a Client Manager, you will lead and nurture client relationships across Brazil. Your primary objective is guiding clients in utilizing messaging platforms as strategic performance channels integrated into their growth strategies. You will be accountable for constructing and maintaining robust, trust-based relationships, representing client interests internally, and steering them toward quantifiable WhatsApp success. This role demands exceptional relationship management, analytical problem-solving capabilities, and a constructive growth-oriented mindset. Key Responsibilities: - Comprehend client business objectives and strategic frameworks - Develop and sustain strong stakeholder relationships with clear initial expectations - Internally advocate for client needs, ensuring solution alignment with their goals Key Requirements: - English fluency; additional European language proficiency preferred - Comprehensive digital marketing expertise, including practical experience with Meta/Google advertising platforms - Profound understanding of performance marketing principles applicable to messaging channels - Superior interpersonal and communication skills, written and verbal - Strong technological affinity About You: You embody a highly responsible, self-directed approach with autonomous working capabilities. You cultivate trust-based relationships through genuine dialogue, active listening, and adaptive communication styles. You strategically probe client requirements, comprehend nuanced needs, and foster transparent conversations driving meaningful outcomes. During complex scenarios, you maintain composure, confidence, and provide reassuring guidance with empathetic expertise. You proactively anticipate challenges rather than reactively addressing issues. With a solution-oriented mindset, you critically analyze scenarios, collaborate effectively across teams, and consistently pursue optimal strategies. Benefits: What We Offer: - Impactful Work: Influence global brand messaging strategies - Innovative Environment: Participate in pioneering communication solutions - Global Reach: Collaborate internationally - Flexibility: Remote working model with adaptable scheduling Note: Fully remote organization welcoming international applicants.