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Junction Neighbourhood Of Toronto, Canada Hybrid Full-time CAD 44,000 – 50,000 / year

A.K.A New Media is hiring a Client Experience Coordinator - raisin

Responsibilities

  • Deliver continuous technical and account assistance to multiple nonprofit clients utilizing the raisin® online fundraising platform
  • Conduct training sessions, both virtual and in-person, covering all functionalities of the raisin® system
  • Maintain accurate and current records in the CRM, including client interactions, contact information, and sales opportunities
  • Ensure precise tracking and billing of all support-related time and activities
  • Assist with marketing efforts, including digital and print campaigns, as assigned
  • Support business growth initiatives and client engagement strategies as directed

Benefits

  • Competitive compensation package
  • Full health and benefits coverage
  • Regular team-building and social gatherings
  • Collaborative and dynamic work environment with skilled colleagues

Compensation

Competitive salary

Work Arrangement

Hybrid — Junction neighbourhood of Toronto, ON

Team

Fun, intelligent co-workers to support through challenges, changes, and improvements

Other

  • This is a full-time position with hours from Monday to Friday.
  • Currently, all team members are working remotely.
  • All training, onboarding, and job responsibilities will be conducted remotely until further notice.
  • The organization may request in-person meetings when permitted under Ontario Health and Safety COVID-19 guidelines.
  • In the future, candidates must be able to work on-site at least part-time at the fully renovated office in Toronto's Junction neighbourhood.
About company
A.K.A New Media

We are people who are committed to providing solutions that will have a positive social impact. We do this work with passion and integrity, and in a manner that we are proud to tell our children.

We have gathered an exceptional team of talented and innovative people who share the same beliefs. We do everything we can to help our clients create digital solutions to make a real difference and we take immense pride in their success.

AKA is a home for talented people from diverse backgrounds to do great work, and evolve their capabilities through constant innovation. Our team reflects the cultural diversity of our society, attracting and nurturing individuals who want to apply their talents to making a positive difference in our world. It’s a fast-paced, dynamic environment but one where there is a commitment to fun, friendship, and community. Most importantly, a level of humanity permeates through everything we do.

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Job Details
Department raisin
Category other
Posted 5 days ago