ServiceNow is looking for a Client Director, Oil & Gas to produce new business with a defined set of our largest existing accounts in the Oil & Gas sector. You will oversee executive relationship management for assigned accounts and lead virtual teams to drive strategic outcomes.
What You'll Do
- Provide strategic leadership to clients.
- Serve as the primary relationship manager between customers and ServiceNow.
- Work with solution teams to develop ServiceNow solutions based on customer strategic outcomes.
- Manage all Executive relationships between ServiceNow and assigned clients.
- Oversee worldwide development of assigned accounts, including deployment of worldwide resources.
- Build trust and deep multi-tiered relationships through clients' organizations, from project teams to CxO level.
- Develop a clear roadmap and build capabilities across clients and ServiceNow teams to promote an outstanding customer experience.
- Achieve financial targets for assigned clients, including Licenses, Renewals, and Professional Services.
What We're Looking For
- 7+ years of experience in client management and aligning account strategies to revenue opportunities.
- 2+ years as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management.
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management within software or IT sales organizations.
- Experience achieving sales targets.
- Experience leading virtual or matrixed teams.
- Ability to understand broad, macro-level business IT needs for a prospective client.
- Willingness to travel up to 50% (depending on geography/region).
Team & Environment
You will lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services.
Work Mode
This role follows a hybrid work model.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
