The City of New York's Department of Consumer and Worker Protection (DCWP) is hiring a Chief Technical Officer for its Finance Information Technology (FIT) Division. In this role, you will oversee all software development and support, focusing on modernizing legacy systems and maximizing the use of IT and data to build a world-class technology legacy for the city.
What You'll Do
- Develop and build consensus for a 5-year roadmap driving towards modernized and integrated systems.
- Evaluate the agency's existing technology and systems to determine their impact and efficiency.
- Provide agile, responsive support and service to stakeholders.
- Establish best practices for software development, deployment, and DevSecOps methodologies.
- Attract, develop, and retain top technology talent, fostering a culture of innovation and excellence.
- Collaborate with the Enterprise Architect, CISO, FIT Operations Officer, and Solution Delivery Officer to develop and oversee enterprise strategies maximizing technology and data.
- Oversee the review of emerging products, systems, or technology, identify promising ones, and lead agile technical proofs of concept.
- Oversee the management and implementation of a Continuation of Operations Plan for emergencies and system outages.
- Lead application, digital products, data warehouse, ETL, and data analytics product teams in designing, creating, enhancing, and maintaining systems.
- Ensure a smooth transition process for all large-scale system updates.
- Work closely with the CISO and FIT Operations Officer to leverage cloud computing and application infrastructure securely and strategically.
- Stay informed of digital trends and understand their business impact.
- Host technology demos and learning opportunities to build awareness of innovative solutions.
- Communicate technology strategies to stakeholders and employees to engender support for automation.
- Team up with FIT executive staff and business stakeholders to ensure transparent intake and triage of project requests for timely execution of solutions.
- Collaborate with the Solution Delivery Office to ensure all applications are fully tested and meet quality assurance standards.
- Ensure application development and support teams prepare and maintain runbooks to ease support and reduce resolution time.
- Utilize data and research-driven insights to measure and report on product performance and make informed decisions.
What We're Looking For
- Baccalaureate degree from an accredited college.
- 4 years of satisfactory experience qualifying for the duties and responsibilities of the position.
- At least 18 months of experience in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position.
Team & Environment
You will report directly to the Chief Information Officer and collaborate closely with the Enterprise Architect, Chief Information Security Officer (CISO), FIT Operations Officer, and Solution Delivery Officer. This role also involves leading application, digital products, data warehouse, ETL, and data analytics product teams.
Benefits & Compensation
- Salary range: USD 215,000 - USD 224,000
Work Mode
This role operates on a hybrid basis, based in New York City.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.
