Rincon Hill On-site Full-time USD 125,000 – 175,000 / year

Hike Medical is hiring a Chief of Staff to COO, Business Operations Lead

Responsibilities

  • Establish and manage the executive operating rhythm, including planning cycles, performance reviews, and key decision forums
  • Promote a performance-driven culture using data analytics, dashboards, and balanced insights combining metrics and real-world observations
  • Lead major operational implementations, cross-departmental projects, and emergency response efforts
  • Manage end-to-end relationships with key partners and suppliers
  • Develop and maintain the company’s operating model, including strategic sourcing decisions and investment justifications
  • Design, implement, and oversee KPI frameworks across the company and operations, from definition to recurring performance reviews

Benefits

  • Competitive salary with equity participation
  • Comprehensive medical, dental, and vision benefits
  • Regular interaction with founding executives and senior leaders

Compensation

Competitive cash compensation + equity

Work Arrangement

On-site — SF Rincon Hill

Team

Strategic and operational partner to the founding team

Other

  • Free custom insoles
  • $15K relocation bonus if applicable
About company
Hike Medical
Hike Medical is building the defining company in musculoskeletal care. We sit at the intersection of AI, robotics, and healthcare, operating across three product lines: a proprietary AI-vision platform that turns a 30 second web-based foot scan into custom 3D-printed orthotics, an AI agent platform that automates the entire DME workflow from pre-visit processing to claims and revenue cycle, and SoleForge, our vertically integrated 3D printing factory producing custom medical devices at a scale the industry has never seen. Our customers are both the largest employers on earth and the biggest companies in orthotics and prosthetics. On the clinical side, we're live across the industry's largest national providers. On the employer side, Fortune 50 companies trust us to protect their on-their-feet workforces. But custom insoles are just the wedge. Our long-term vision is bionics: AI-designed, robotically manufactured orthotic and prosthetic devices at scale, replacing a fragmented, manual industry that hasn't changed in decades. Insoles today, full DME tomorrow, bionics by 2040. Read the full vision at bionics2040.com. We've stealthily raised $22M through Seed and Series A backed by top-tier investors who invested early in companies like OpenAI, Anduril, and Mercury. We run a fast, results first, high ownership culture out of our new SF Rincon Hill office, and for this role out of our state of the art Peoria 3D print facility: SoleForge. If you want to work on problems that sit at the frontier of AI, manufacturing, and healthcare, this is the place.
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Job Details
Department Ops
Category other
Posted 2 months ago