Fraser Yachts is hiring a Charter Management Assistant to join our Charter Management team. In this role, you will provide comprehensive support to our Charter Managers, ensuring smooth day-to-day operations through a blend of administrative, marketing, and client-focused tasks.
What You'll Do
- Assist charter managers effectively and promptly with daily operations.
- Support marketing by editing and organizing product graphics and information.
- Create customized marketing presentations, plans, and flyers in collaboration with marketing and charter management.
- Assist in planning events such as open houses, yacht shows, and familiarization trips.
- Administer charter escrow files, enter contracts into the CRM, initiate wires, and track incoming and outgoing funds.
- Prepare charter details for contracts and assist in drafting contracts.
- Manage document and brochure mailings in hard and electronic formats, draft letters, and review documents and marketing material.
- Keep necessary databases updated with correct and concise information (in-house database/CRM, Yachtfolio).
- Perform data tracking and prepare periodical reports.
- Attend events and Yacht Shows as needed.
What We're Looking For
- Working knowledge of industry tools like Yachtfolio and MYBA e-contracts.
- Fluent spoken and written English.
- Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and a CRM system.
- Knowledge of marketing tools such as InDesign and Photoshop or similar graphic design software.
- Excellent time management, work planning, dynamic teamwork, problem-solving, initiative, and decision-making skills.
- Ability to prioritize and multitask effectively.
Nice to Have
- Proficiency in other languages.
- Experience in the Yachting industry.
Technical Stack
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
- CRM system
- InDesign, Photoshop, or similar graphic design software
- Yachtfolio
- MYBA e-contracts
Team & Environment
You will be a key member of the Charter Management team, reporting to the Head of Charter Management.
Fraser Yachts is an equal opportunity employer.
