Responsibilities
- Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements
- Communicate with partners and their prospects to facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships.
- Help to create brand awareness for KnowBe4 products in the context of Reseller interests.
- Establish relationships with partners, prospects and existing clients in support of Partner Program objectives while engaging and leveraging corporate resources, abilities, budgets and personnel as appropriate.
- Address technical issues that are impeding the closing of sales opportunities.
- Work alongside Channel Account Managers to implement and manage technical proof-of-values (POVs) for prospective partners/clients.
- Act as primary technical contact for prospective partners/clients
- Educate current partners on KnowBe4 products, with emphasis on tech enablement.
- Investigate and document technical issues and communicate findings to development team or clients as required
- Create, maintain, and facilitate use of test environments for qualified partners.
- Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure.
Requirements
- 2 years of technical sales or sales engineering experience required.
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Excellent verbal and written communications
- Highly organized and result-oriented
- Excellent time management and organization skills
- Can demonstrate technical troubleshooting and analysis ability
- Can demonstrate integrity, accountability, respect and commitment
- Strong collaborative and teamwork skills
- Must be able to work with minimal supervision
Nice to Have
- 2 year degree or technical degree preferred
Work Arrangement
Remote (City/Region)
