About the Role
This role is responsible for managing and scaling a network of franchise partners by driving recruitment, onboarding, and ongoing performance optimization using analytics and relationship management.
Responsibilities
- Lead the onboarding process for new franchise partners
- Develop strategies to expand partner acquisition
- Monitor partner performance using key metrics
- Collaborate with cross-functional teams to support partner needs
- Identify growth opportunities within the franchise network
- Resolve operational challenges faced by partners
- Maintain accurate records of partner interactions and performance
- Deliver regular performance reviews to franchisees
- Implement scalable processes for partner management
- Use data insights to guide strategic decisions
- Support marketing initiatives tailored to franchise locations
- Ensure compliance with brand standards across locations
- Facilitate training programs for new and existing partners
- Track KPIs including sales, retention, and customer satisfaction
- Coordinate feedback loops between partners and headquarters
- Optimize partner communication workflows
- Manage contract renewals and expansions
- Drive adoption of new tools and technologies
- Represent the organization at partner events
- Evaluate market trends impacting franchise performance
- Support crisis response planning for partner locations
- Develop playbooks for common operational scenarios
- Foster a culture of accountability and transparency
- Streamline reporting systems for franchise data
- Advocate for partner needs internally
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid
Team
Growth-focused team driving partner acquisition and performance
Why This Role Matters
Franchise partners are central to scaling operations and delivering consistent customer experiences. This role ensures their success through structured support, data-informed guidance, and strategic alignment.
What You’ll Build
You will shape the framework for how franchise partners are recruited, trained, and measured. Your work will directly influence retention, growth velocity, and operational efficiency across the network.
Available for qualified candidates
