Responsibilities
- Manage a broad portfolio of existing channel partners
- Build and maintain strong professional connections with key contacts within partner organizations
- Lead onboarding and initial discovery processes for assigned partners
- Distribute regular marketing updates and communications to partner sales teams
- Create collaborative marketing strategies with top-tier and certified partners
- Hold strategic discussions and co-develop business growth plans with major partners
- Guide partner sales and marketing teams on effective sales methodologies
- Continuously evaluate, confirm, and relay partner requirements
- Deliver concise product demonstrations and walkthroughs of the partner portal
- Encourage partners to attend training webinars on the partner portal
- Support partner onboarding to KnowBe4 by enrolling sales representatives in the Partner Portal
- Boost deal registrations through detailed account mapping
- Direct partners to leverage resources and content available in the Partner Portal
- Drive lead generation efforts originating from partners
- Close new customer acquisitions through partner channels
- Maintain up-to-date sales pipelines and accurate forecasting data
- Achieve monthly sales targets within assigned partner accounts
- Collaborate with direct sales and customer success teams to strengthen partner engagement
- Ensure partners adhere to the terms outlined in partner agreements
Work Arrangement
Remote (City/Region)
Responsibilities
- Own and manage a large portfolio of established partners
- Establish productive, professional relationships with key personnel in assigned partner accounts
- Conduct initial onboarding and discovery with assigned partners
- Send regular marketing and communications to partner sales reps
- Develop joint marketing plans with premier and certified partners
- Conduct strategic conversations and create business plans with key partners
- Engage and guide partner sales and marketing teams on sales approach
- Assess, validate and communicate partner needs on an ongoing basis
- Perform brief product demos and partner portal walkthroughs to enable partners
- Promote partners to attend partner portal walkthrough webinars
- Assist partner adoption of KnowBe4 by adding reps to Partner Portal
- Increase partner deal registrations through account mapping
- Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
- Close Net New business
- Maintain an accurate pipeline and forecasting
- Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
- Support direct sales and customer success teams where needed to manage the overall partner relationship
- Ensure partner compliance with partner agreements
- Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
