Responsibilities
- Assist clients in finalizing tax returns using designated tax preparation software.
- Deliver expert guidance on tax matters, including full return preparation, calculations, and resolving software-related questions.
- Leverage official tax resources, industry tools, and team knowledge to find accurate solutions and explain them in clear, accessible terms.
- Engage with customers through advanced video conferencing platforms.
- Maintain detailed records by documenting all client interactions.
Benefits
- 401(k) plan with company match
- Paid sick time
- Employment practices liability insurance provided
- Employee stock purchase program
- Confidential support services for staff
- Discounts on company products
- Complimentary access to premium tax software
Work Arrangement
Remote (Worldwide)
Other
- This is a virtual, customer-facing role.
- Applicants must reside in the United States.
- Opportunity to earn supplemental income.
- Role is for the upcoming tax season.
