Responsibilities
- Ensure all CCTV cameras and systems are fully operational, maintained, and properly monitored.
- Coordinate with both internal and external stakeholders to address any issues promptly and effectively.
- Manage the operations control room, ensuring all technical equipment is properly maintained.
- Perform daily checks on camera status, ensuring they are clean, operational, and recording data correctly.
- Ensure all cameras are connected to the system and properly identified within the application used (AXIS Camera Station, Milestone, Hikvision, or other VMS applications).
- Troubleshoot and resolve any issues that arise with CCTV cameras and systems.
- Implement required modifications and updates as necessary.
- Install, secure, and administer Milestone, AXIS Camera Station, or other VMS applications.
- Monitor and repair CCTV applications and related services.
- Perform routine CCTV maintenance services according to the preventive maintenance master plan.
- Train CCTV operators on system functionality and provide manuals and procedures when needed.
- Proactively monitor the performance, quality, and reliability of CCTV services.
- Coordinate with the Network and Storage team to ensure all connections and data security measures are regularly checked.
- Install client desktops and ensure the CCTV client software functions properly.
- Ensure 24/7 emergency response readiness for CCTV failures.
- Process CCTV Work Requests and be available for emergency off-hours work.
Requirements
- Electrical or Instrumentation/Control System Engineering.
- Strong knowledge of CCTV systems and relevant software.
- Experience with complete installation and configuration of CCTV systems.
- Expertise in CCTV troubleshooting and maintenance.
- Experience with Windows Server and Linux.
- Working knowledge of LAN administration tasks (user management, backups).
- Strong understanding of TCP/IP networking principles.
Nice to Have
- Experience with Milestone or other VMS applications preferred.
- Knowledge of storage systems (SAN, NAS, DAS) preferred.
- Experience with hardware servers and storage (HP, Dell, EMC, Blade) preferred.
Benefits
- Daily lunch at the office
- Private health insurance at Regina Maria
- Gym benefit after 6 months
- Free massage from our qualified in-house masseuses
Work Arrangement
Remote (Worldwide) — Gibraltar, Malta, Serbia, Romania, India, Canada, UAE, Brazil, Colombia, Bulgaria
Team
Team size: over 12,000+. Structure: global team of talented individuals with decades of experience across multiple industries and professions