Alpaca is seeking a detail-oriented and risk-focused Cashiering Operations Associate to manage client money movement activities across ACH, wires, RTP, checks, and internal journals. This role ensures accurate, timely, and compliant processing of cash transactions while safeguarding client assets and minimizing operational risk within a fast-paced fintech environment.
What You'll Do
- Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies
- Process and release transactions accurately and within established SLAs
- Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting
- Monitor and resolve exceptions, returns, rejects, and transaction discrepancies
- Partner with custodians, clearing firms, and banking partners to resolve delays or issues
- Prepare and review daily and monthly operational reports, including transaction coding oversight
- Maintain accurate documentation and case tracking in Salesforce and internal systems
- Ensure adherence to regulatory requirements, internal controls, and data privacy standards
- Identify operational risks and escalate suspicious or high-risk transactions appropriately
- Support audits, reporting requirements, and special projects as needed
- Collaborate with Operations, Compliance, Risk, and Technology to improve processes
- Train internal teams on money movement procedures and best practices
What We're Looking For
- Bachelor’s degree in Finance, Business, Economics, or related field — or equivalent experience
- 2+ years of experience in financial services, brokerage operations, banking, or cashiering
- Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred)
- Experience interacting with custodians, clearing firms, or correspondent banks
- Strong understanding of operational risk and fraud controls
- High level of attention to detail and accuracy
- Ability to manage multiple priorities in a time-sensitive environment
- Strong written and verbal communication skills
- Ability to work independently while contributing to a collaborative team
Nice to Have
- Salesforce or case management systems
- Portfolio accounting or broker-dealer systems
- Experience in fintech or high-growth environments
Technical Stack
- Salesforce
- internal systems
- ACH
- domestic and international wires
- RTP
- checks
- internal journals
- custodian systems
- clearing firm systems
- banking partner systems
Team & Environment
- 230+
- globally distributed team
Benefits & Compensation
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Work Mode
Globally distributed team with members working from preferred locations worldwide
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
