Responsibilities
- Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
- Welcome, greet, and assist customers while processing purchases efficiently and accurately, including scanning items, bagging orders, and collecting tenders using Farm Boy Service Standards.
- Share your knowledge and passion for Farm Boy products while assisting customers with questions and product information.
- Learn and apply product codes quickly and accurately to ensure timely checkout service.
- Handle all cash and tender transactions responsibly, including balancing tills and maintaining payment accuracy.
- Support store operations by answering and directing incoming phone calls as needed.
- Assist with the safe handling and sale of alcohol at applicable locations (Smart Serve certification required or willingness to obtain).
- Maintain clean, safe, and organized work, storage, and front-of-store areas through general housekeeping duties, including cart retrieval from the parking area.
- Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
- Support the team with additional duties on a periodic basis.
Requirements
- Customer-first mindset and attention to detail
- Ability to deliver warm, confident, and engaging customer service
- Efficient and accurate processing of purchases including scanning, bagging, and collecting tenders
- Responsible handling of cash and tender transactions, including balancing tills
- Willingness to learn and apply product codes quickly and accurately
- Ability to maintain clean, safe, and organized work areas
- Follow corporate policies with a focus on Health & Safety, Food Safety, and proper equipment use
- Support store operations including answering and directing phone calls
- Ability to assist with safe handling and sale of alcohol (Smart Serve certification required or willingness to obtain)
Work Arrangement
On-site
Additional Information
- Smart Serve certification required or willingness to obtain
- General housekeeping duties include cart retrieval from the parking area
