What You'll Do
In this remote position, you’ll deliver comprehensive case management to adult patients, their families, and caregivers across Virginia. You’ll assess individual needs, create care plans, and coordinate services that address both medical and psychosocial challenges, particularly during serious or terminal health conditions. You’ll work closely with interdisciplinary teams to ensure seamless delivery of care and advocate for resources that support patient well-being.
Your role includes monitoring ongoing care, adjusting plans as needed, and ensuring continuity across services. You’ll serve as a consistent point of contact for patients navigating complex health and social environments, helping them access appropriate support systems.
Requirements
- Hold a degree in Health & Human Services or a related field such as Social Work, Psychology, Nursing, Gerontology, Counseling, or Rehabilitation from a U.S. Department of Education-accredited institution
- Have at least one year of professional experience in long-term care
- Be a resident of Virginia, as this remote role requires in-state location
Degrees earned outside the United States will be evaluated on a case-by-case basis.
Preferred Qualifications
- One year of experience in health plan operations
- Experience working with Medicaid populations
- At least one year in a mental health setting
Benefits
- Medical, dental, and vision insurance options
- Generous paid time off, sick leave, and paid parental and family caregiver leave
- Disability and critical illness coverage, life insurance, and 401k/403b with employer match
- Tuition assistance up to $5,250 annually and access to discounted education through Guild Education
- Student debt repayment support of up to $10,000
- Reimbursement for professional certifications and free access to continuing education units (CEUs)
- Adoption, fertility, and surrogacy reimbursement up to $10,000
- Emergency backup care services and pet insurance
- Legal resources plan and access to an annual discretionary bonus when eligibility criteria are met
Work Environment
This role operates remotely for employees residing in Virginia. While the position is remote, collaboration with care teams and providers is ongoing and structured through virtual platforms. The organization supports a tobacco-free workplace and emphasizes inclusion, professional growth, and long-term career development.
Commitment to Diversity
The organization is an equal opportunity employer committed to building a workforce that reflects the communities it serves. With nearly 30,000 employees, diversity, equity, and belonging are central to its culture and operations. All qualified applicants receive consideration without regard to race, religion, gender identity, or background.
