Responsibilities
- Identify and prioritize customer-facing opportunities and initiatives to deliver maximum impact using data and stakeholder feedback.
- Create territory-specific business plans with measurable performance indicators aligned to brand goals to achieve or surpass targets.
- Keep customer records, engagement strategies, and data updated using company-approved planning tools.
- Continuously assess and adjust call plans to improve scheduling efficiency based on local factors like geography, access, team collaboration, and customer needs.
- Apply advanced sales techniques and methodologies in customer interactions.
- Navigate and respond effectively to the complexities of local healthcare markets and selling environments.
- Deliver approved brand messaging through CSFA tools, aligning with customer priorities and customizing for specific segments or individuals.
- Adapt communication strategies appropriately for complex settings involving specialists and integrated care teams.
- Collaborate with customers to link organizational resources and services to patient care requirements.
- Cultivate and sustain relationships with key decision-makers and stakeholders.
- Develop a comprehensive understanding of local market dynamics and customer ecosystems.
- Maintain deep expertise in ATTR-CM, including diagnostic methods and related conditions, as well as the clinical profile of Vyndamax.
- Increase awareness of ATTR-CM by educating healthcare providers about the disease.
- Inform customers about approved diagnostic processes for ATTR-CM to aid in patient identification and treatment pathways.
- Present the brand’s value proposition as a targeted solution to patient and provider challenges within approved indications.
- Deliver compliant, approved educational programs and materials across customer groups to provide meaningful, value-driven messaging.
- Adapt quickly to evolving market conditions and make informed decisions even with incomplete information.
- Collaborate with other customer-facing teams to enhance overall customer experience.
- Engage subject matter experts when appropriate to strengthen internal responsiveness to customer needs.
- Coordinate with members of the Rare Disease ROC (cross-functional account team), including Key Account Managers, as compliance and relevance allow.
- Proactively collect customer insights and analyze shifting market trends to anticipate regional business opportunities and risks.
- Leverage market and customer data from available reports to inform local strategic planning.
- Make timely decisions by efficiently allocating resources to address customer demands.
- Share actionable local and customer-specific intelligence with central teams such as Brand Marketing, Planning & Innovation, and Payer and Channel Access to support material development.
- Seek personal development opportunities and ways to enhance contributions in current roles.
Requirements
- Minimum of 3 years of prior experience in pharmaceutical, biotech, or medical device sales is highly preferred.
- A bachelor's degree is required; alternatively, an associate’s degree with 8 or more years of experience, or a high school diploma with 10+ years of relevant experience is acceptable.
- Proven ability to work effectively in teams and collaborate across functions.
- Strong analytical capabilities with a history of using market and customer insights to guide sales planning and execution; demonstrated skill in identifying customer needs and applying appropriate tools to improve outcomes.
- Consistently adheres to and promotes company policies and procedures.
- Possesses strong interpersonal, organizational, and communication abilities, with a capacity to influence and advance ideas.
- Willing and able to travel domestically and stay overnight when necessary.
- Must hold a valid U.S. driver’s license and maintain a driving record that meets company standards; any DUI/DWI or impaired driving offense within the past 7 years will result in disqualification.
Nice to Have
- Experience and knowledge in rare diseases and/or specialty cardiovascular therapeutics is strongly preferred.
- Prior experience supporting product launches is advantageous.
- Hospital sales experience is a plus.
Work Arrangement
Hybrid
Other
- Must be able to drive and conduct in-person meetings with physicians.
- Overnight travel is required.
