The Campaign Delivery Specialist at M3USA plays a key role in executing omnichannel advertising campaigns across an HCP engagement platform. This remote position ensures precise delivery, proactive issue resolution, and strong client satisfaction through cross-functional coordination and clear communication.
What You'll Do
- Lead the execution of assigned omnichannel campaigns—including email, onsite, social media, display, video, and sponsored clicks—by managing target-list preparation, creative setup, testing, and compiling reports.
- Monitor pacing and performance daily to ensure each program delivers in full and meets the client’s key performance indicators; surface risks early and provide a mitigation plan when necessary.
- Act as a day-to-day contact for client or agency partners on assigned programs, escalating complex or strategic matters to the Client Services Lead as needed.
- Coordinate clear, timely communication among Sales, Editorial, Product, Data, Technology, and Ad Operations teams to keep projects on schedule and within budget.
- Schedule and prepare materials for program kick-off and concept review meetings; take notes and circulate follow-ups.
- Generate pacing and performance reports using internal dashboards and templates; support the Client Services lead in compiling insights and presentation materials.
- Schedule and participate in regular client and agency check-ins to ensure expectations remain aligned and opportunities for optimization are documented.
- Maintain up-to-date internal trackers—campaign status, creative approvals, pacing, and under delivery— so the wider Client Services team always has clear visibility.
- Capture launch screenshots and archive creative assets in Placements.io as proof of placement and for client reference.
- Process target lists for Business-Development requests for proposal, generate reach and volume estimates within twenty-four hours, and communicate feasibility to the sales lead.
- Manage monthly billing and reconciliation by cross-checking impressions, spend, and delivery against insertion orders; submit draft summaries to the Finance team.
Technical Stack
- Placements.io
Team & Environment
- Reports to: Client Services Lead
Work Mode
This is a remote position with global work flexibility.
