Role Overview
As a Campaign Delivery Specialist, you will play a central role in ensuring the precise and timely execution of omnichannel advertising initiatives across a healthcare professional engagement platform. Operating remotely, you will serve as the primary point of contact for campaign operations, overseeing delivery, performance tracking, client coordination, and internal alignment to support strong client outcomes and long-term satisfaction.
Key Responsibilities
- Manage end-to-end execution of omnichannel campaigns, including email, onsite messaging, social media, display, video, and sponsored content, from list preparation and creative setup to testing and reporting.
- Monitor daily campaign pacing and performance metrics to confirm full delivery and alignment with client KPIs, proactively identifying risks and proposing corrective actions.
- Serve as the main operational contact for client and agency partners, handling routine inquiries and escalating strategic issues to senior team members when needed.
- Facilitate communication between Sales, Editorial, Product, Data, Technology, and Ad Operations teams to keep initiatives on schedule and within scope.
- Prepare and distribute materials for campaign kick-offs and concept reviews, document meeting notes, and track action items.
- Generate performance reports using internal dashboards and standardized templates, supporting the Client Services lead with data insights and presentation content.
- Lead regular check-ins with clients and agencies to maintain alignment, track progress, and identify opportunities for campaign improvement.
- Keep internal campaign trackers updated—covering status, approvals, pacing, and under-delivery—to ensure transparency across the Client Services team.
- Capture and archive launch screenshots and creative assets in Placements.io to provide verifiable proof of placement.
- Support Business Development by processing target lists for RFPs, delivering reach and volume estimates within 24 hours, and confirming feasibility to sales leads.
- Oversee monthly billing and reconciliation by verifying impressions, spend, and delivery against insertion orders and submitting draft summaries to Finance.
Technology Environment
The role relies primarily on Placements.io for asset management and campaign tracking.
Work Environment
This is a fully remote position with no location restrictions, offering flexibility within a globally distributed team structure.
