Remote (Country) Employment

GQS GmbH is hiring a Callcenter - Telefonist:in

About the Role

GQS GmbH is looking for a Callcenter Agent on a Minijob basis to join our young, independent insurance broker. You will handle incoming customer inquiries generated through online advertising to schedule appointments, contributing directly to our mission of providing comprehensive insurance services from consultation to conclusion.

What You'll Do

  • Schedule telephone appointments from incoming customer inquiries generated through online advertising
  • Confidently handle customer objections and concerns through excellent rhetoric

What We're Looking For

  • Native German speaker with accent-free pronunciation
  • Excellent rhetoric and confident handling of objections
  • Laptop and reliable internet access
  • Must be a resident in Germany

Nice to Have

  • Several years of experience in the call center sector
  • Ideally, experience with HubSpot
  • Knowledge in the insurance sector

Technical Stack

  • HubSpot

Team & Environment

You will be joining a small team of 1-10 employees and reporting directly to Managing Director Thomas Jungmann. The company culture is informal and collaborative, using the informal 'du' form.

Benefits & Compensation

  • Compensation of €20 per hour plus success-dependent remuneration
  • Flexibly plannable working hours
  • 100% remote work possible from home

Work Mode

This is a fully remote position open to candidates residing anywhere in Germany.

GQS GmbH is an equal opportunity employer.

Required Skills
HubSpotCustomer ServiceCommunicationTelephone SupportCRM SoftwareGerman LanguageService OrientationProblem Solving
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About company
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Ein modernes, wachstumsorientiertes Inkassounternehmen mit Fokus auf effektive und faire Forderungsbeitreibung für Mandanten.

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Job Details
Category other
Posted 7 months ago