UnitedHealth Group / Optum is hiring a Business Process Consultant

At UnitedHealth Group / Optum, we are dedicated to making the health care system work better for everyone. We are seeking a Sr. Business Process Consultant to drive vital, strategically important projects. In this role, you will use your sharp business acumen to help create, control, and improve critical business processes.

What You'll Do

• Participate in program kickoff meetings and solutioning sessions.
• Facilitate meetings to collect, analyze, and document current business processes.
• Perform project impact analysis based on business needs.
• Translate enterprise features and high-level business needs into detailed requirements.
• Document information as user stories and features to define business requirements.
• Engage with requirements holders to ensure business requirements are clear, concise, and complete.
• Develop business use cases and scenarios for User Acceptance Testing (UAT).
• Perform business validations against established requirements.
• Enable information-sharing between business stakeholders and IT teams.
• Establish and cultivate business relationships with internal and external partners.
• Support all phases of agile software development, including initiation, design, development, and testing.
• Collaborate with project stakeholders and technical teams regarding enhancements, changes, issues, and defects.
• Apply business knowledge and sound judgment to develop realistic business timelines.
• Support a team-oriented work climate that enables professional development and encourages creative solutions.

What We're Looking For

• 5+ years of experience as a Business Process Analyst.
• 5+ years of experience gathering and documenting business requirements.
• Proven solid analytical, critical thinking, and problem-solving skills with ability to grasp new concepts.
• Proven solid interpersonal and communication skills, both written and verbal.
• Experience working on large-scale technology projects with multiple integrated platforms.
• Experience working in Agile and SDLC environments.
• Current employment by UHG or current contractor placement at UHG or one of its subsidiaries.

Nice to Have

• Ability to communicate complex ideas clearly.
• Proven solid presentation and meeting facilitation skills.
• Proven solid organizational and time management skills with focus on delivering results.
• Proven solid project and time management skills with ability to balance multiple priorities.
• Demonstrated solid sense of urgency on tasks needed to meet deliverables on time.
• Ability to build and maintain strong relationships.
• Ability to influence courses of action with diplomacy and tact.

Benefits & Compensation

• Salary range: $91,700 to $163,700 annually.
• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase plan.
• 401k contribution.

Work Mode

This position follows a hybrid work model and is open to candidates located in the United States.

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by applicable laws.