Minneapolis, United States of America Hybrid USD 91,700 - 163,700 Yearly

UnitedHealth Group / Optum is hiring a Business Process Consultant

Drive meaningful change in healthcare by optimizing how organizations operate. In this role, you'll analyze existing business processes, identify opportunities for improvement, and translate strategic goals into actionable requirements. You'll work closely with stakeholders across business and technology to ensure solutions meet real-world needs.

What You’ll Do

  • Lead discovery sessions to understand current workflows and define future-state processes
  • Analyze business needs and convert them into detailed user stories and features
  • Conduct impact assessments to evaluate how changes affect systems and operations
  • Collaborate with cross-functional teams throughout the Agile development cycle—from planning to testing
  • Develop use cases and support User Acceptance Testing to validate solutions
  • Ensure requirements are accurate, complete, and aligned with enterprise objectives
  • Build strong relationships with internal and external partners to support project success
  • Help shape timelines and deliverables using sound business judgment and industry knowledge

What We’re Looking For

  • At least 5 years of experience as a Business Process Analyst
  • Proven ability to gather, analyze, and document business requirements
  • Experience working on large-scale technology integrations across multiple platforms
  • Familiarity with Agile methodologies and the software development lifecycle (SDLC)
  • Strong critical thinking, communication, and interpersonal skills
  • Current employment with UHG or as a contractor at UHG or one of its subsidiaries

Preferred Skills

  • Clear and effective communication of complex concepts
  • Experience facilitating meetings and presenting to stakeholders
  • Strong organizational and time management abilities
  • Ability to manage multiple priorities and maintain focus under deadlines
  • Skill in influencing decision-making with diplomacy
  • Commitment to collaboration and delivering high-quality results

Work Environment

This position supports hybrid work. Candidates based in Minneapolis or Washington, D.C., are expected to work in the office at least four days per week. Remote work is available for employees located anywhere else in the U.S., in accordance with company telecommuting policies.

Compensation & Benefits

Annual salary ranges from $91,700 to $163,700 for full-time roles. Additional offerings include equity stock purchase options, incentive programs, 401k contributions, comprehensive health benefits, and support for ongoing professional growth. Career paths are clearly defined, with structured guidance on how to succeed and advance.

Required Skills
Business Process AnalysisRequirements GatheringAnalytical SkillsCritical ThinkingProblem SolvingInterpersonal SkillsCommunicationLarge-Scale Project ManagementTechnology Integration AgileSDLCBusiness Process AnalysisRequirements GatheringAnalytical ThinkingProblem SolvingInterpersonal CommunicationVerbal CommunicationWritten CommunicationLarge-Scale Systems Integration
About company
UnitedHealth Group / Optum
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. It connects people with care, pharmacy benefits, data and resources.
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Job Details
Department Business Operations
Category other
Posted 2 months ago