Brightwheel is hiring a Business Operations Manager to play a key role in driving strategic initiatives and outcomes across the company. You will lead cross-functional projects, partner with senior management, and turn insights into measurable results in a passionate, customer-focused environment.
What You'll Do
- Lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities.
- Dive deep into data, processes, and customer experience to identify insights to improve business performance and translate them into action.
- Serve as a trusted thought partner to executives across the business.
- Bring structure to ambiguous problems, scoping, planning, and executing work from start to finish to drive measurable outcomes.
What We're Looking For
- 4-8 years of work experience at a top management consulting firm or in an operations role leading cross-functional projects that improved business performance
- Exceptional critical thinking, analytical and problem-solving skills
- Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams
- Demonstrated sound business judgment and strong listening skills
- Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes
- Experience with financial and strategic modeling
- Experience using AI tools in day-to-day work
- High level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques
Work Mode
This role follows a hybrid work model for candidates based in the United States.
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
