We are looking for a Business Improvement Analyst to design, develop and implement Warehouse Management and Transport Management Systems, and enhance existing systems to support operational efficiencies and improvements, though effective business analysis and system design. To become the most reliable business in Networking market, information technology and reporting is key to ensure we analyse the data and trend for current market, but also, we can identify the gaps and area for growth to implement continues improvement to our processes. Business analyst role will support the requirements for growth by capturing reporting requirements for internal and external stakeholders, map processes and its successes, supporting departments in implementation.
Key responsibilities of a Business Improvement Analyst:
- Liaise with department leads to understand areas of reporting to be developed,
- Support the departments with produce/develop KPIs based on the reporting,
- Support developing KPI catalogue for the internal and external stakeholders,
- Support the projects activities for internal and external stakeholders,
- Review and support the needs for the departments, by recommendations and opportunities,
- Processes mapping for internal practices for the Business departments to ensure they are easy to understand/read,
- Assists in identifying and assessing risks to the success of the project.
- Prepares and controls project and quality plans and tracking activities against the plans.
- Proactive time management required and adherence to deadlines.
- Good communication skills and relationship builder.
- Ability to build good relationships with key business stakeholders
- Pro-active support to minimize downtime to live applications. i.e. by identifying and resolving underlying issues and liaising with external vendors as required.
- Gain a full and complete understanding of the business so that practical and effective support is supplied to the user and all business areas are fully supported within the service level agreements.
- Liaise with IT Helpdesk, Infrastructure and Development Teams to ensure the system can be implemented in the live environment with the necessary backup & disaster recovery procedures in place.
Apply on company website 19 William Nadin Way, , DE11 0BB Swadlincote , United Kingdom On-site Full-time
Culina Group is hiring a Business Improvement Analyst
About company
We are a market leading ambient and chilled food & drink 3PL specialist, providing warehousing, distribution, contract packing and a bonded division with extensive expertise in relation to dutiable goods across the UK and Ireland. We have recently added both Fresh and Food Manufacturing divisions and are looking towards the future and the continuation of being one of the leading logistics companies within the UK.
Using modern IT infrastructure, including warehouse management systems, satellite tracking and client interfaces we are able to offer unrivalled customer support, ensuring that you always know where your products are. Online up to date data is always available through customer web portals allowing you to track your goods from anywhere, while a significant investment of over £2.5m in customer service infrastructure over the last five years ensures that we exceed customer expectations not just once or twice, but every single time.
Working hand in hand with some of the globe's leading brands and manufacturers is an everyday event at Culina Group, plus with a multitude of own-label producers and developing companies, all are catered for with an efficient and flexible infrastructure. Importantly, our strategic focus is on food & drink logistics within a shared-user environment, which is driven by volume and critical mass. This ultimately delivers an efficient and cost effective solution for clients of all sizes.
We are committed to future proofing our business by investing in teams, network, systems, sector and the environment, which will ensure we continue to provide clients with a robust supply chain platform which performs beyond expectations every day. The latest two service additions of Fresh and Food Manufacturing are testament to this ethos, ensuring that we continue to become a leading light within the logistics industry.