Bosnia and Herzegovina Remote (Country)

SupportYourApp is hiring a Business Development Specialist

Responsibilities

  • Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal
  • Use AI tools to enhance productivity and optimize workflows
  • Research industry trends, potential markets for business opportunities
  • Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels
  • Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions
  • Track and report on personal KPIs in a consistent, accurate, and timely manner
  • Collaborate with the team on strategic and long-term tasks and objectives
  • Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas
  • Gather and analyze feedback to identify opportunities for service improvement or product offerings

Requirements

  • 2+ years of experience in B2B environments in Sales, Account Management, Service Delivery, or Growth roles (ideally in tech)
  • Fluent English (C1–C2, both written and spoken)
  • Strong understanding of market research and data analysis, with experience using CRM systems (e.g., HubSpot) and AI-driven tools
  • Excellent communication, presentation, and negotiation skills, with the ability to listen actively and convey ideas clearly
  • Self-motivated and results-driven mindset, with strong organizational and time-management skills
  • Emotional intelligence, resilience, and confidence in handling feedback and high-pressure situations
  • Ability to work both independently and as part of a team, with a proactive and adaptable approach
  • Fast learner with creative, out-of-the-box thinking and a continuous improvement mindset

Nice to Have

  • Experience in SaaS, BPO, or tech-driven environments
  • Background in outbound sales or lead generation
  • Experience working with international clients and distributed teams
  • Creative, out-of-the-box thinking with a proactive approach to innovation

Benefits

  • Providing services during business hours
  • Opportunity to cooperate fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards for referring friends
  • Balance between project workload and personal time, but also – internal health policy
  • Responsive leadership interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
  • A culture built on trust, with no time-tracking requirements

Additional Information

  • Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice
Required Skills
Account ManagementCRM systemsSaaS
Job Details
Location Bosnia and Herzegovina
Work mode Remote (Country)
Category other
Posted 3 months ago
About company
SupportYourApp
Міжнародна Intelligent Support-as-a-Service компанія, що надає послуги технічної та користувацької підтримки, сервіси для підвищення якості користувацького досвіду, розробляє інноваційні продукти, зокрема Quidget. Співпрацює з лідерами ринку, такими як MasterCard, Calm та MacPaw.
All jobs at SupportYourApp Visit website