Sangoma Technologies is hiring a Business Development Representative to drive outbound prospecting and generate qualified sales opportunities for our Unified Communications portfolio. In this front-line role, you’ll build new relationships, qualify leads, and collaborate with Account Managers to create pipeline.
What You'll Do
- Proactively conduct high-volume outbound outreach, including cold calling, to new and existing prospects.
- Complete 60–80 outbound call attempts per day across targeted accounts and lead lists.
- Engage prospects to introduce Sangoma’s solutions, resources, and services.
- Qualify leads by identifying business needs, decision-makers, timelines, and use cases.
- Schedule 8–12 qualified meetings or discovery calls per month for the sales team.
- Identify and generate qualified pipeline opportunities aligned with defined qualification criteria.
- Route qualified leads and opportunities to Account Managers for follow-up and closing.
- Assist prospects and customers with navigating Sangoma’s e-commerce platform when applicable.
- Answer basic sales inquiries related to renewals, product capabilities, and pricing.
- Capture and share prospect feedback to support sales, marketing, and product teams.
- Maintain accurate activity, notes, and opportunity details in Salesforce.
- Stay current on Sangoma’s product portfolio and Unified Communications, UCaaS, and VoIP technologies.
What We're Looking For
- 1-3 years of experience in business development, inside sales, or a customer-facing role.
- Proven comfort with cold calling and high-volume outbound phone outreach.
- Strong interest in business communications, SaaS, and technology solutions.
- Confident, clear, and professional communication skills.
- Ability to quickly build rapport and uncover customer needs.
- Highly organized with strong time-management and follow-up skills.
- Basic understanding of sales qualification and pipeline development.
Nice to Have
- Familiarity with UCaaS, VoIP, or SaaS solutions.
- Experience using Salesforce and Microsoft 365.
Technical Stack
- Salesforce
- Microsoft 365
Team & Environment
You’ll work closely with Account Managers in a culture that values collaboration, accountability, and a strong commitment to customer success.
Benefits & Compensation
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability), effective after a short waiting period.
- Flexible PTO plan & Company Holidays.
- Entrepreneurial work environment partnered with high-growth career opportunities.
- Compensation: $35,000 to $60,000, plus a variable commensurate with years of experience and location.
Work Mode
This is a remote position open to candidates in the United States.
Sangoma Technologies is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
