Capgemini is hiring a Business Analyst with deep MS Dynamics experience and Banking domain expertise. You will be responsible for the end-to-end delivery of projects, from planning and analysis to system setup and implementation, ensuring technology solutions align with business strategy.
What You'll Do
- Analyze business and user needs to document requirements and develop moderately complex information systems.
- Translate client requirements into functional documentation and system specifications, and participate in technical designs and test planning.
- Direct business process improvement projects and lead the design, testing, and implementation of new or enhanced applications.
- Work closely with the Business Product owner and FAS Sales Enablement team to understand requirements and business initiatives.
- Build good working relationships with International and Europe Tech teams to ensure collaboration and alignment on business priorities.
- Guide and advise less experienced team members.
- Identify and document all system constraints, implications, and consequences of proposed changes.
What We're Looking For
- Five years of related work experience, including two years in technical writing or business technology.
- 2 years of experience implementing Dynamics 365 customer service projects.
- Experience working in an agile team environment.
- Excellent communication skills.
- An undergraduate degree or equivalent.
- A strong analytical mindset with data-driven decision making.
Nice to Have
- Experience with the wider PowerPlatform capability and PowerBI.
- Experience shaping vision and integrating virtual assistants, search, and AI capabilities.
Technical Stack
- MS Dynamics
- Dynamics 365
- PowerPlatform
- PowerBI
Team & Environment
You will work with the Business Product owner, the FAS Sales Enablement team, and International and Europe Tech teams.
Benefits & Compensation
- Accredited as a Great Place to Work for Wellbeing in 2024.
- Trained ‘Mental Health Champions’ across each business area.
- Access to wellbeing apps such as Thrive and Peppy.
- A ‘Learning for life’ mindset with countless training and development opportunities.
- Access to 250,000 courses with external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications, and more.
Work Mode
This role follows a hybrid work model and is based in London, UK.
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role.
