Thailand Remote (Global) Full-time

EXUS AI Labs (R&D division of EXUS) is hiring a Business Analyst (Fully Remote)

About the Role

EXUS AI Labs, the R&D division of EXUS, is looking for a Business Analyst to join our team. In this fully remote role, you will be responsible for analyzing client business requirements within the domains of collections management and portfolio segmentation. You'll participate in delivering state-of-the-art software solutions for credit risk management.

What You'll Do

  • Analyze and understand client business requirements within collections management and portfolio segmentation, aligning them with organizational goals.
  • Collaborate with cross-functional teams, ensuring timely delivery of high-quality solutions that drive business results.
  • Support clients during SIT and UAT phases, providing guidance, training, and documentation to ensure full system ownership.
  • Deliver concrete business impact, translating product capabilities into measurable results.
  • Adapt presentations to different client profiles—from executives to end users—highlighting the most relevant business benefits.

What We're Looking For

  • University Degree in Business, ICT, or a related technical field.
  • At least 3-5 years of relevant working experience in business analysis or software application consulting.
  • Proven ability to translate complex business requirements into technical/software specifications.
  • Strong system configuration skills, ensuring alignment with best practices and client objectives.
  • Advanced experience producing comprehensive BRDs, FRSs, process flows, training materials, and user manuals.
  • Excellent client-facing skills, able to train users, facilitate workshops, and guide clients through system adoption.
  • Excellent command of English language.
  • Ability to work under tight deadlines.
  • Ability to travel (max 30% annually under normal conditions).

Nice to Have

  • A Master’s degree.
  • Experience preferably in the Banking or Finance industry.
  • Excellent command of French language.

Team & Environment

You will work in cross-functional teams within the Financial Suite (EFS) Delivery Department.

Benefits & Compensation

  • Fully remote work setup.
  • Competitive salary.
  • Inclusive work environment & Well-being Program.
  • A clear induction program & a mentoring buddy to help you.
  • Private health insurance allowance.
  • Unlimited time off.

Work Mode

This is a fully remote position open to global candidates.

We are transparent and direct. We are positive and fun, never cynical or sarcastic. We are eager to learn and explore. We put the greater good first. We are frugal, and we do not waste resources. We are fanatically disciplined, and we deliver on our promises.

Required Skills
Business AnalysisRequirements GatheringProcess MappingStakeholder ManagementAgile MethodologiesUser Story CreationData AnalysisCommunicationProblem Solving
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About company
EXUS AI Labs (R&D division of EXUS)

EXUS is a global technology company specializing in debt collections software for financial services and utilities. Their enterprise SaaS platform is used in over 52 countries worldwide, delivering improvements in collections, compliance, and operational efficiency.

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Job Details
Category other
Posted a month ago