billups is looking for a Business Analyst who will help drive process improvements across the organization. This role is responsible for identifying operational gaps, analyzing workflows, and collaborating with stakeholders to implement effective, sustainable solutions.
What You'll Do
- Partner with cross-functional teams across departments to assess current business processes and identify inefficiencies, risks, or bottlenecks.
- Coordinate cross-functionally on initiatives to close process gaps, from discovery through implementation.
- Translate business needs into clear requirements and actionable project plans.
- Collaborate with stakeholders to define goals, timelines, and success metrics for each initiative.
- Coordinate and manage process improvement projects, ensuring timely delivery and alignment with broader business objectives.
- Facilitate workshops, meetings, and presentations to share findings, gather input, and drive consensus.
- Track progress, prepare and report on outcomes, and ensure continuous feedback loops with involved teams.
- Support change management efforts to ensure adoption of new processes and systems.
What We're Looking For
- 5+ years of experience in business analysis, project management, or process improvement roles.
- PMP, CAPM, PMI-PBA, or equivalent certification.
- Strong analytical and problem-solving skills with a detail-oriented mindset.
- Proven ability to manage projects with multiple stakeholders and competing priorities.
- Excellent English with superior communication and facilitation skills—able to translate complex ideas into clear actions.
- Experience with tools like Excel, PowerPoint, ClickUp, Jira, or other project management and process mapping software.
- Experience in applying the knowledge of process improvement methodologies (e.g., Agile, Waterfall, Lean, Scrum, Six Sigma).
Nice to Have
- Project management certification.
Technical Stack
- Excel
- PowerPoint
- ClickUp
- Jira
Team & Environment
You will work with cross-functional teams across departments.
Work Mode
This is a global position.
At billups, each member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description.




