Responsibilities
- Working with business stakeholders and technical teams to ensure clear, aligned, and actionable requirements for complex technical solutions.
- Gathering, analysis, and documentation of business and user requirements, using appropriate models and techniques to tell the story of what’s needed — and why.
- Supporting impact and gap analyses to define current and future state processes, identifying opportunities and dependencies across systems.
- Translating requirements into testable outcomes, defining acceptance criteria, and supporting user acceptance testing.
- Support stakeholders to develop business cases and evaluate solution options (build vs. buy, process changes, integrations).
- Support end-to-end delivery - from requirements through design, testing, implementation, and transition to operations/BAU
- Support Build strong relationships across the organisation, influencing decision-making, facilitating workshops, and pushing back constructively when needed to ensure clarity and quality.
Requirements
- Proven experience in business analysis within large, complex environments.
- Proven ability to manage multiple concurrent projects, balancing priorities and maintaining momentum across teams.
- Exceptional stakeholder management and communication skills: You are able to engage at all levels and influence outcomes with confidence.
- A pragmatic, adaptable mindset: Comfortable with ambiguity, shifting priorities, and driving structure where it doesn’t yet exist.
- Strong attention to detail with the ability to distil complex problems into clear, actionable insights.
- Relevant tertiary qualification or equivalent experience.
Nice to Have
- Certifications such as BABOK, ITIL v3/v4 Foundation, or Agile highly regarded.
Benefits
- Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
- Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
- BabyCare Package - financial and flexible support for parents transitioning back to work.
- Need some wheels? Novated Lease options are available.
- Invest in your future with the Employee Share Scheme
- Access to Ampol's Benefits & Recognition platform providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses
- Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
Additional Information
- We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
