Remote, (Toronto, Ontario – Preferred) Remote (Country) $100,000–$150,000

True North DPO is hiring a Business Analyst

About the Role

The Business Analyst will evaluate current workflows, identify inefficiencies, and propose actionable solutions to enhance operational performance. This role works closely with stakeholders to gather requirements and translate them into functional specifications.

Responsibilities

  • Analyze existing business operations to identify areas for improvement
  • Gather and document requirements from department leads and end users
  • Translate business needs into technical specifications for development teams
  • Support process optimization initiatives across multiple departments
  • Create reports and dashboards to track key performance metrics
  • Conduct data validation and ensure accuracy across systems
  • Collaborate with IT teams to implement new tools and workflows
  • Facilitate meetings with stakeholders to clarify project goals
  • Develop use cases and process flow diagrams
  • Assist in testing new software features before deployment
  • Monitor post-implementation outcomes and recommend adjustments
  • Maintain documentation for all analyzed processes and systems
  • Identify opportunities for automation in routine tasks
  • Assist in managing project timelines and deliverables
  • Provide analytical support during system upgrades or integrations

Compensation

Competitive salary based on experience and qualifications

Work Arrangement

Hybrid work model with office and remote options

Team

Collaborative environment with departments focused on continuous improvement

Why Join Us

  • We offer opportunities for professional growth in a supportive team setting
  • Work on diverse projects that impact company-wide operations

Technology Stack

  • Tools include Jira, Confluence, Microsoft Power BI, and Google Workspace
  • Experience with cloud-based platforms is beneficial

Not available for this position

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About company
True North DPO

True North DPO is a Doctor-led dental partnership organization committed to empowering great practices and great people. We invest in technology, mentorship, and sustainable growth—while preserving what makes each practice special.

Founded by dentists for dentists, we empower your practice to evolve without losing the personal touch and reputation you’ve built. True North unites top dental professionals under a shared mission: to elevate patient care while maintaining practice individuality.

Our approach combines advanced digital solutions with community-focused care, ensuring every clinic thrives while preserving its authentic local identity. We provide comprehensive support in training, operations, marketing, and revenue management to help practices grow sustainably.

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Posted 3 hours ago