Responsibilities
- Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc.
- Coordinating training schedule based on training requirements
- Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates.
- Executes specialized projects and activities and typically works according to set principles.
- Usually generates and initiates own workload and doesn’t need instructions or guidelines.
- Might also supervise work of less experienced professionals providing professional expertise and taking responsibility for the end product.
- Positions at this level are expected to significantly improve the day-to-day activities/processes.
Requirements
- Experience supporting international travel accounts
- At least 2 years of BPO Process Trainer experience is required
- Handling Expedia account is required
Work Arrangement
On-site
