Scarpel Telecom is hiring a Bookkeeping Specialist to join our Professional Services department. In this role, you will serve as a full-charge bookkeeper for moderately complex Medium customers, ensuring the accuracy and currency of financial records while delivering an exceptional customer experience.
What You'll Do
- Manage the full cycle of bookkeeping services for multiple Medium customers concurrently, including data entry, reconciliations, payroll, donations, and periodic accounting clean-up.
- Maintain a high customer net promoter score (9 or 10) by building positive relationships, communicating proactively, and providing quality services.
- Deliver an average billable utilization of 70%.
- Understand organizational needs, provide valuable feedback, and propose solutions to enhance information clarity.
- Adhere to established processes to ensure robust financial controls are in place.
- Identify areas for process improvement and actively participate in collaborative knowledge-sharing with teammates.
What We're Looking For
- 3-5 years of experience in full-charge bookkeeping.
- A degree in accounting, finance, or business.
- Strong knowledge of accounting principles and nonprofit bookkeeping practices.
- Great knowledge and experience with Aplos or other accounting software.
- Proficient computer skills, with a strong command of Microsoft Excel.
- Ability to establish and maintain strong customer relationships.
- Excellent written and verbal communication skills.
- Ability to work efficiently with strict deadlines.
- Proven experience working in a team-oriented environment.
- Strong attention to detail.
Technical Stack
- Aplos
- Microsoft Excel
Team & Environment
You will be part of the Professional Services department at Scarpel Telecom, a mission-driven, hard-working team driven by creativity, curiosity, and a goal to change the world.
Benefits & Compensation
- Compensation: $22/hr for US candidates and $50,000 - $60,000 for Canadian candidates.
- Paid Time Off: Canada: 4 weeks plus 11 public holidays, plus an extra 2-week company holiday; US: open or paid discretionary time off plus 11 public holidays, plus an extra 2-week company holiday.
- Generous paid sick leave.
- Work remotely from anywhere.
- Training and support for learning new skills or conference/course tickets.
- Robust medical, dental, vision, disability, and life insurance coverages.
- 4% match on Retirement/401K.
Work Mode
This is a fully remote position. Candidates must be located in the US states of CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA, or the Canadian provinces of British Columbia, Ontario, or Alberta.
Scarpel Telecom provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.


