Epiq Global Business Transformation Solutions, LLC is looking for a Billing Specialist to ensure timely and accurate client billings. This customer-focused role is central to our billing operations, involving direct collaboration with clients and internal stakeholders to streamline processes and implement improvements.
What You'll Do
- Assist in the monthly prebill distribution process.
- Act as the initial point of contact for client personnel regarding billing.
- Complete prebill edits in a timely manner, including narrative changes, write-ups, write-downs, transfers, and splits.
- Engage with stakeholders to drive continuous improvements to the billing process.
- Provide excellent customer service to all requestors.
- Escalate issues and concerns appropriately to your Supervisor or Manager.
- Perform other duties as assigned.
What We're Looking For
- Excellent written and verbal communication skills.
- Strong interpersonal skills.
- Ability to organize, prioritize, and coordinate multiple assignments.
- Ability to maintain confidential information.
- A positive attitude and strong customer focus.
- Strong problem-solving and analytical skills.
- Ability to thrive in a fast-paced business environment.
- Required experience with Aderant, InTapp, and Chrome River.
Nice to Have
- An Associate’s degree is preferred.
Technical Stack
- Aderant
- InTapp
- Chrome River
Team & Environment
You will report directly to your Supervisor or Manager.
Benefits & Compensation
- Compensation range: $22.00 to $29.00 USD per hour.
- It's fun to work at a company where people truly believe in what they are doing.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Work Mode
This position offers a hybrid work arrangement.
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable law.
