The Project Coordinator, Program & Impact supports BBBSA’s Program & Impact Team by managing the Chief Impact Officer’s calendar, coordinating internal and external meetings, advancing national partnerships, and ensuring disciplined follow-through on strategic initiatives. This is a two-year fellowship role focused on administrative coordination, project management, and stakeholder communication to drive results for key partnerships at Big Brothers Big Sisters of America.
What You'll Do
- Manages the Chief Impact Officer’s calendar and related administrative support for ongoing strategic projects and priorities.
- Serves as a liaison between the Chief Impact Officer, Program & Impact leadership, internal teams, and external partners to align meeting objectives, participants, and materials.
- Assists with advancing priority partnerships by scheduling, organizing, and supporting executive and team collaboration.
- Prepares agendas, briefing context, and materials to ensure partnership meetings—especially those led by the Chief Impact Officer—are productive and outcome-driven.
- Tracks partnership commitments, decisions, and milestones; coordinates follow-up and next steps across the Program & Impact team.
- Identifies stalled progress, scheduling bottlenecks, or missing inputs and flags them to Directors or Program & Impact leadership with recommended actions.
- Maintains accurate partnership documentation, timelines, and task tracking within established project management systems.
- Coordinates meetings within the Program & Impact team, across various departments and with external stakeholders (agency leaders, consultants, etc.).
- Distributes documents, information, instructions, and other resources to ensure both internal and external stakeholders have tools and resources to be effective.
- Documents progress against project plan, updates leaders and identifies implications for the overall project and connections to other ongoing projects/grants.
- Serves as a primary point of contact for projects when multiple units are involved with the same project to ensure effective and synergistic team actions.
- Communicates consistently and clearly with Project Leads, team members, and other key stakeholders to keep the projects on track.
- Proactively identifies potential stakeholders for involvement in projects and recommends when and how others can make meaningful contribution to a project’s success.
- Offers high-level customer service and customer focused problem-solving that builds trust, and ensures more effective project implementation.
- Demonstrate commitment to BBBSA’s shared leadership competencies and organizational values.
- Provide consistent follow-up regarding assigned projects and after meetings.
- Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential.
- Manage related and other duties as assigned in support of department and business needs.
What We're Looking For
- High school diploma or G.E.D equivalent required
- Minimum of two (2) years of relevant experience, with an emphasis on administrative excellence and project management
- Exceptional administrative skills, with high attention to detail
- Excellent interpersonal skills
- Customer service oriented
- Excellent verbal and written communication skills
- Ability to work independently, managing multiple projects, while achieving results consistently on deadline
- Excellent team working skills; ability to collaborate cross-functionally
- Highly organized in approach, with ability to set and manage priorities
- Highly proficient in Word, Excel, PowerPoint and project management software (such as Asana)
Nice to Have
- Additional post-secondary coursework or certification related to project management, nonprofit management, office administration, public administration or other related field
- Relevant experience equivalency
- Knowledge of youth development programs, especially mentoring and related implementation
- Project Management Certification
Technical Stack
- Word
- Excel
- PowerPoint
- Asana
Team & Environment
Part of the Program & Impact Team, reporting directly to the Director, Program Development & Scale, and supporting the Chief Impact Officer
Benefits & Compensation
- Full-time, benefits eligible employee
- Position funded for a period of two (2) years from effective date of hire
- Continuation of the position after two years based on business need and continued funding
Work Mode
100% remote with approximately 5 to 10% travel required; location limited to the Continental United States
BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.
