Braze is hiring a Benefits Specialist to manage and optimize our global employee benefits programs. You will serve as a key resource, ensuring compliance across locations and providing expert guidance to employees, customers, and stakeholders.
What You'll Do
- Manage and optimize global employee benefits programs, including health and welfare, retirement, and pension plans.
- Ensure compliance with applicable country, state, and federal regulations across operating locations.
- Provide expert guidance to employees, customers, and stakeholders on all benefits-related matters.
- Analyze existing benefits plans and implement new initiatives.
- Lead the annual open enrollment process.
- Coordinate with vendors, brokers, and third-party administrators to evaluate and improve plan offerings, resolve issues, and negotiate contracts.
- Serve as the primary liaison with insurance carriers and third-party vendors.
- Ensure accuracy of all benefits enrollments, changes, and terminations in the HRIS.
- Perform ongoing audits of benefits-related data to ensure data integrity.
- Coordinate with payroll teams to ensure accurate benefits deductions and reporting.
- Serve as a key point of contact for HRBPs, HR Specialists, customer service teams, and other stakeholders.
- Coordinate the design, review, and updating of benefit communication materials.
- Develop and conduct presentations and training sessions to educate employees about benefits programs.
- Respond to employee inquiries regarding plan provisions, enrollments, status changes, and other benefits questions.
- Manage Benefits renewal projects.
- Coordinate the planning and execution of wellness programs and other global benefits initiatives.
- Collaborate with stakeholders to document, streamline, and continuously improve benefits-related processes.
- Analyze benefits usage and costs, providing recommendations for plan improvements.
- Lead or support special projects as needed, ensuring alignment with broader benefits strategies.
- Mentor and support benefits administrators and new team members.
What We're Looking For
- 5+ years of experience in employee benefits or related fields.
- In-depth understanding of employee benefits and applicable laws.
- Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
- Customer-centric with excellent project management skills.
- Proven ability to thrive in a fast-paced team environment, demonstrating initiative and proactivity.
- A commitment to ongoing process improvements and optimizing benefits administration.
- High attention to detail, ensuring accuracy in all aspects of benefits administration.
- Excellent written and verbal communication skills, capable of conveying complex benefits information clearly.
- Ability to handle sensitive information with discretion and maintain confidentiality.
Nice to Have
- Professional HR or benefits certification.
- Prior experience with Workday.
- Proficiency with Google suite, ServiceNow, Jira, ADP, Salesforce, Zendesk or similar software.
Team & Environment
This role is part of a remote-first team.
Benefits & Compensation
- Competitive compensation and benefits.
- Flexibility and resources to foster innovation.
- Opportunity to expand skills and help reshape the future of work.
Work Mode
This is a remote-first position open to candidates based in the Philippines.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.