Company Description
Jobs for Humanity is partnering with Tastelab to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: Tastelab
Job Description
Job Summary:
We are seeking a skilled and service-driven Head Waiter to lead our front-of-house team. This role requires strong leadership, coordination, and communication skills to ensure smooth and efficient dining service while delivering a premium experience to our members and guests.
Key Responsibilities:
- Oversee and coordinate the daily front-of-house operations during service
- Lead and support the team of waiters/waitresses — assign sections, monitor performance, and assist where needed
- Ensure all guests receive prompt, courteous, and professional service
- Train and mentor junior staff on service standards, etiquette, and club protocols
- Act as the point of contact between kitchen, bar, and service staff during shifts
- Monitor table setups, cleanliness, and presentation before and during service
- Handle guest complaints or special requests with diplomacy and speed
- Ensure adherence to food safety and hygiene standards
- Support the planning and execution of club events, private dinners, and banquets
- Maintain stock of service-related supplies and report shortages
- Assist with performance reviews and suggest improvements to service procedures
Qualifications
Requirements:
- Proven experience as a senior waiter/head waiter or in a similar supervisory role
- Strong leadership and delegation skills
- Excellent interpersonal and conflict resolution abilities
- Deep understanding of fine dining service and hospitality standards
- Professional appearance and demeanor
- Comfortable working under pressure in a fast-paced, high-end environment
- Flexible schedule, including nights, weekends, and holidays
- Familiarity with POS systems and basic administrative tasks
Preferred Qualifications:
- Previous experience in a private club, luxury hotel, or fine dining setting
- Food handling and/or alcohol service certifications
- Knowledge of wine, spirits, and pairings
Beit Meri, Lebanon On-site Full-time