Trusted Shops is hiring a B2B Social Media Marketing Manager to own the strategy, development, and execution of B2B social media initiatives. You will focus on increasing brand visibility, driving customer engagement, and supporting demand among professional audiences.
What You'll Do
- Own the strategy, creation, scheduling, and publishing of B2B-focused social media content across platforms for multiple brands with distinct audiences.
- Partner with internal design team to curate and produce visually compelling graphics and carousel assets that drive engagement.
- Support promotion of B2B marketing initiatives including thought leadership, product updates, webinars, and customer stories.
- Monitor social media channels, engage with professional audiences, and escalate high-value interactions to marketing and sales teams.
- Help ensure consistent brand voice and messaging tailored to B2B buyers and decision-makers.
- Monitor and participate in industry and customer conversations across social platforms.
- Identify engagement signals that may indicate buyer interest or sales opportunities.
- Own tracking and analysis across social media performance metrics, including engagement, reach, audience growth, and campaign ROI.
- Provide insights and take action to optimize content and posting strategies based on B2B audience behavior and platform analytics.
- Develop A/B split tests and iterate on content formats to improve performance.
- Monitor social conversations to identify B2B customer needs, pain points, and industry trends.
- Gather and present recommendations based on customer feedback from social platforms.
- Compile insights and reports to support marketing, sales, and content strategy.
What We're Looking For
- 1–3 years of B2B social media or B2B marketing experience.
- Familiarity with managing social media for professional or enterprise audiences.
- Strong organizational skills with attention to detail.
- Excellent written communication skills and a collaborative mindset.
- Willingness to learn and adapt in a fast-paced B2B marketing environment.
Nice to Have
- Experience with social media and marketing tools (e.g., Hootsuite, Canva, CRM platforms).
- Interest in B2B marketing, demand generation, and customer engagement strategies.
- Creative skills in content creation, basic graphic design, or video editing.
Technical Stack
- Hootsuite
- Canva
- CRM platforms
Team & Environment
You will work closely with marketing and sales teams and partner with an internal design team.
Benefits & Compensation
- Compensation: $60,000 - $70,000
- Innovative, brave, kind and diverse team culture.
- Commitment to a culture where employees can be themselves, do their best work, and thrive.
- Remote workforce to hire top talent regardless of location.
Work Mode
This is a remote position. The location for this role is Orlando, Florida, United States.
Certus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.




