Synchrony is hiring an AVP, Operational Risk Management (ORM) Programs and RCSA. Reporting to the VP, Operational Risk Programs & Assessment, you will play a key role in managing Synchrony's enterprise-wide operational risk assessment programs performed by both the first and second lines of defense.

What You'll Do

Support the Risk Control Self-Assessment (RCSA) Program across Synchrony, including management and monitoring of the RCSA Standard implementation.
Partner across all Risk pillars to support automation of RCSA 2nd line oversight and challenge.
Conduct analysis, and report on key trends from 2nd line oversight teams and support effective challenge of process owner self-assessment results.
Support RCSA reporting and monitoring processes to enhance transparency and visibility of RCSA results to various stakeholders, including senior leadership.
Assist with managing and enhancing the Risk Assessment process, including the Proactive Risk Acceptance process.
Partner with stakeholders to establish the roadmap for process and system enhancements to support efficient and effective operational risk programs.
Coordinate with 1LOD and 2LOD teams on the governance of the Synchrony Process Universe requirements and implementation, including monitoring and change management.

What We're Looking For

6+ years of relevant experience in analytics with a bachelor's degree, or 8+ years of analytics experience in lieu of a degree.
Strong understanding of OCC's Heightened Standards.
Broad-based risk knowledge and the ability to identify risks and controls.
3+ years of experience with exposure to risk management within the consumer financial services industry.
3+ years of experience collaborating with cross-functional teams.
3+ years of successful work in a matrixed environment, leading projects and presenting results to senior leaders.
Knowledge or willingness to learn data visualization options and utilize them for reporting and monitoring of risk aggregation across pillars.

Nice to Have

Proven analytical skills with strong attention to detail.
Ability to decipher complex data, identify patterns, and effectively present/communicate in a clear and concise manner.
Proven ability to make decisions based on quantitative analysis and creative thinking.
Use of personal influence and credibility to achieve organizational results by collaborating with cross-functional/cross-platform teams.
Ability to objectively identify risks, effectively challenge and communicate risks across pillars and across the organization.
Tableau experience in pulling reports and building dashboards.
Strong written and verbal communication skills.
Ability to build strong relationships with business partners.
Proven ability to influence senior management and initiate change.
Prior regulatory experience and/or experience in internal audit, testing, risk or in a governance function.
Proficiency in MS Office applications such as Word, Excel and PowerPoint.

Technical Stack

Tableau
MS Office (Word, Excel, PowerPoint)

Team & Environment

This role is part of Synchrony's Risk Team, which is the Second Line of Defense. The Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. You will report to the VP, Operational Risk Programs & Assessment.

Benefits & Compensation

Flexibility and choice for all employees.
Best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
Career advancement and upskilling opportunities.