Bestow was looking for an Associate Technical Solutions Engineer II

ABOUT THE ORGANIZATION Life insurance represents a critical global product that's traditionally challenging to develop, distribute, and modernize. Our organization exists to transform this landscape. We are a pioneering vertical technology platform serving premier life insurance innovators. Our infrastructure unifies fragmented legacy systems, enabling carriers to launch products rapidly through advanced AI and automation technologies. Our mission transcends policy sales; we're constructing technological architecture that empowers an entire industry to accelerate, expand reach, and fulfill fundamental promises. Supported by elite investors and trusted by major carriers, our team operates with precision, purpose, and genuine commitment. We invite passionate professionals seeking to reimagine a centuries-old industry with meaningful, lasting impact. We provide flexible work arrangements, comprehensive benefits, equity opportunities, and substantial professional growth potential. ABOUT THE ENGINEERING TEAM The engineering division manages comprehensive technological infrastructure serving employees, consumers, and enterprise clients. We build software, integrate third-party products, and collaborate across product management and design to define strategic roadmaps. Our Partner Support Team plays a critical role, working across engineering teams to identify, analyze, and resolve issues efficiently, minimizing escalations and maximizing product development time. This position is remote-eligible within the United States. ROLE RESPONSIBILITIES As an Associate Technical Solutions Engineer II, you'll serve as the primary support interface, collaborating with product engineers, managers, and experience teams to diagnose and resolve digital life insurance product complexities. Key responsibilities include: - Coordinating with internal/external engineers to implement bug fixes - Guiding engineering teams through partner limitation understanding - Monitoring service performance to maintain optimal partner experiences IDEAL CANDIDATE PROFILE - Customer-centric team player passionate about problem-solving - Full-stack development experience (Python, Go, TypeScript preferred) - 6+ months professional SQL querying and debugging expertise - Proficiency with logging systems and tools - Exceptional communication skills across technical spectrums - Ticketing system experience - Technology enthusiasm and adaptability - Atlassian suite familiarity preferred - Insurance sector experience advantageous - API and event-driven system background a plus TOTAL COMPENSATION Comprehensive benefits package includes: - Competitive salary and equity - Flexible time-off policies - Full insurance premium coverage - Wellness lifestyle stipend - Remote/hybrid work options - Diversity and inclusion initiatives We celebrate workplace diversity, committed to equitable hiring practices regardless of personal characteristics. Compensation Range: $77.5K - $91K