Allergan Aesthetics, an AbbVie company, is seeking an Associate ServiceNow Engineer to deliver precise and reliable technology solutions under senior guidance. In this role, you will apply your technical precision and analytical skills to support our HR business processes.
What You'll Do
- Perform routine tasks competently and independently to generate consistent results.
- Analyze outcomes, noting significant deviations from ServiceNow best practices.
- Troubleshoot issues related to workflows, access, portals, and reporting.
- Adapt protocols to suit evolving HR business needs.
- Learn and understand new ServiceNow functionalities.
- Produce and maintain required technical documentation.
- Participate in requirement gathering for new ServiceNow HR requests.
- Adhere to corporate standards for code of conduct, safety, GxP compliance, data security, and the software development lifecycle.
What We're Looking For
- A Bachelor’s degree and at least two years of related experience OR a master’s degree in a related field.
- Hands-on experience building or maintaining ServiceNow catalogs, administering the platform, or optimizing workflows.
- Theoretical and practical knowledge to effectively carry out job functions.
Nice to Have
- Configuration and/or development experience with ServiceNow HRSD.
- Experience working in an Agile Framework.
- Technical requirement gathering experience.
Technical Stack
- ServiceNow
Benefits & Compensation
- Paid time off (vacation, holidays, sick)
- Medical, dental, and vision insurance
- 401(k) plan
- Eligibility for short-term incentive programs
AbbVie is an equal opportunity employer committed to operating with integrity, driving innovation, transforming lives, and serving our community.
