Philadelphia, Pennsylvania, United States On-site Employment

Turner & Townsend is hiring an Associate Director - Program Management

About the Role

Turner & Townsend is seeking an Associate Director - Program Management to lead the delivery of major construction programs. This role requires an individual with a proven track record of setting up and successfully executing large-scale construction initiatives.

What You'll Do

  • Serve as the key point of contact and primary client relationship executive, building and maintaining long-term relationships with clients, consultants, suppliers, and other third parties.
  • Lead preconstruction discussions with clients and internal teams to develop contractual obligations such as estimates, schedules, staffing plans, and business plans.
  • Oversee and assess the project's master schedule throughout its lifecycle, ensuring contractual obligations are met.
  • Promote and follow health, safety, and environment (HSE) policies, enhancing site safety culture and initiatives.
  • Oversee the integration of all project disciplines within the master program schedule.
  • Develop the work plan that forms the program management plan (PMP).
  • Serve as the escalation point for project, financial, business development, contractual, and client relationship risks.
  • Provide suggestions and negotiate issue resolution for escalated project issues, including change orders and contingency expenditures.
  • Manage the development and approval of design definition documents.
  • Review and provide recommendations for change order requests, impact mitigation strategies, and cost reduction initiatives.
  • Ensure that estimates, HSE, and schedule impacts from change orders are continually reviewed and validated.
  • Review and provide feedback on progress reporting metrics against the program, projects, and contracts.
  • Establish and support constructability of review guidelines and protocols.
  • Develop program guidelines and protocols for cost reduction initiatives and operability/maintainability recommendations.
  • Review design, procurement, and construction progress, providing recommendations for recovery plans.
  • Review and provide feedback on safety recommendations and corrective actions.
  • Develop and review the program-level framework for construction quality control.
  • Develop an overall program of site logistics and phasing strategy.
  • Review project manuals, construction management guidelines, policies, and procedures.
  • Review claims resolution recommendations.
  • Collaborate with internal and external stakeholders to achieve project consent and review beneficial use recommendations.
  • Ensure sufficient owner rep staffing levels relative to contractual commitments and constraints.
  • Continuously monitor the performance of T&T staff to ensure efficient client management.
  • Adhere to SOX control responsibilities where applicable.

What We're Looking For

  • Bachelor’s degree in construction management, engineering or field related to construction.
  • 10+ years of relevant project and program management experience.
  • 2+ years managing high performing programs in a consulting environment.
  • Knowledge of multiple project delivery methods.
  • Proven track record of leading programs.
  • Demonstrated experience providing leadership of a team in an integrated project delivery organization.
  • Demonstrated experience in negotiating multi-million-dollar contracts as part of a multi-billion-dollar program.
  • Proven track record of following through on commitments.
  • Demonstrated experience in delivering major capital programs successfully (on budget, on time, meeting safety and quality standards within approved scope).
  • Proven track record of building consultative and collaborative partnerships.
  • Demonstrates excellent presentation, verbal, written, organizational and communication skills.

Nice to Have

  • Graduate degree in construction management or engineering.

Work Mode

This role is onsite.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Required Skills
Program ManagementProject ManagementConstruction ManagementConsultingClient Relationship ManagementTeam LeadershipBudget ManagementSchedule ManagementRisk ManagementStakeholder ManagementProject Delivery Methods
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About company
Turner & Townsend

A global professional services company with over 22,000 people in more than 60 countries, working with clients across real estate, infrastructure, energy and natural resources to deliver impactful projects and programmes. Capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

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Job Details
Department Project and Program Management
Category management
Posted 14 days ago