Requirements
- Bachelor's degree in Computer Science, Business Computer Information Systems, or a related discipline, or equivalent professional experience.
- Minimum of one year of prior technical customer support experience.
- Availability to work flexible hours between 7:00 a.m. and 7:00 p.m.
Nice to Have
- Familiarity with cloud infrastructure platforms including Azure, Google Cloud, and Amazon Web Services (AWS).
Benefits
- Comprehensive medical, dental, and vision insurance, 401(k) plan, flexible spending accounts (FSA/HSA), commuter benefits, tuition assistance, paid vacation and sick leave, and parental leave.
Work Arrangement
Hybrid
Other
- Extended periods of sitting are required.
- Frequent and prolonged screen viewing is part of daily responsibilities.
