Responsibilities
- Complete CRM Field Technical Training, including online and hands-on components
- Conduct post-implant checks and interrogations of all CRM medical device systems
- Support product implants post-implant
- Provide on-call support during evenings and weekends as needed post-implant
- Offer troubleshooting assistance when requested
- Ensure patient registration and hospital documentation completion
- Manage consignment and trunk inventory
- Support additional inventory needs to meet customer demands
- Maintain software on programmers across the district as directed
- Assist with daily coverage logistics
- Educate and train physicians, hospital staff, and office personnel on relevant products or solutions
- Train new Clinical Specialists and Sales Representatives post-implant
- Collaborate with DSM, Sales Representatives, and DM to understand market dynamics and customer needs
- Assist in obtaining customer purchase orders throughout the quarter
- Understand the competitive landscape
- Identify customer needs and opportunities, providing feedback to support sales goals
- Stay informed about new products, solutions, and patient management offerings
- Complete all assigned training in a timely manner
Benefits
- Health, dental, and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance and long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program
- Incentive plans and 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan
Compensation
Not specified
Work Arrangement
Hybrid
Team
Not specified
Other
- Regular travel to customer clinics, hospitals, and offsite meetings; independent mobility required
- Continuous verbal and written communication
- Frequent lifting of up to 40 lbs
- Sitting, standing, and/or walking for extended periods
- Environmental exposures include eye protection, infectious disease, and radiation
- Wear 7-9 lbs of lead for extended periods in the operating room
- Frequent use of hands for handling objects, tools, or controls
- Effective use of mobile phone, PC, keyboard, and mouse
- Frequent bending, stooping, squatting, and balancing
- Specific vision abilities including close vision, distance vision, depth perception, and focus adjustment
- Drive approximately 80% of the time within assigned territory
- Valid driver's license and active vehicle insurance policy required; driving record will be reviewed
Not specified
