Lead a team of production support analysts handling user-reported incidents and change requests
Serve as a communication bridge among end users, project teams, management, and external vendors
Diagnose and resolve live production system issues promptly
Guide the adoption of processes that enhance continuous delivery performance
Manage project scope from initiation through change control and verification
Oversee project cost elements including resource planning, budgeting, and cost control
Ensure project quality through planning, assurance, and monitoring activities
Handle human resource aspects such as team structuring, staffing, and development
Plan and manage internal and external communications across project stakeholders
Monitor and report on project performance and formalize administrative closure
Identify and analyze risks, then develop response and mitigation strategies
Create and maintain project documentation for internal and external stakeholders
Identify automation opportunities and optimize current business processes
Evaluate integration potential between legacy systems and new platforms
Lead and supervise special projects assigned on an as-needed basis
Synthesize contradictory or complex information to support sound decision-making
Drive proposal development and submission efforts for new opportunities

Comtech LLC is hiring an Application Support Manager