The Application Engineer - Postsales at Applied Intuition provides technical support to customers, ensuring they get maximum value from our products. This role involves troubleshooting, managing customer requests, and collaborating with engineering teams across industries such as automotive, defense, and robotics.
What You'll Do
- Run office hours and first line support for customers
- Manage requests from customer teams to ensure they are getting maximum value from Applied’s products
- Lead workstreams to support groups of users in customer engagements
- Responsible for: Office hours, Level 1 support, Bug reports, Feature requests, TPMing customer issues
What We're Looking For
- Experience in interacting with end-customers as an application engineer or a developer
- An acute attention to detail and an execution focused mindset
- Proficiency in debugging and working with Python/C++/Linux
- Experience in QA and wants to grow their customer facing and engineering skills
- Strong communication skills and focus on solving customer problems
Nice to Have
- Experience working with automotive OEMs or suppliers
- Prior work in autonomous vehicle or robotics development domains
- Prior work in software simulation
- Experience with simulation software tooling
Technical Stack
- Python
- C++
- Linux
- Simulation software tooling
Benefits & Compensation
- Base salary
- Equity in the form of options and/or restricted stock units
- Comprehensive health, dental, vision, life and disability insurance coverage
- 401k retirement benefits with employer match
- Learning and wellness stipends
- Paid time off
Compensation: $105,000 - $165,000 USD annually. Base salary is a single component of the total compensation package. Equity in the form of options and/or restricted stock units is included.
Work Mode
Employees primarily work from their Applied Intuition office 5 days a week. Occasional remote work is allowed, including starting the day with morning meetings from home before heading to the office or leaving earlier when needed to accommodate family commitments. Office locations include Sunnyvale, California; Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. The company abides by regulations that prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. It requires affirmative action to employ and advance individuals without regard to these characteristics.
