Responsibilities
- Maintain and enhance the performance of AI vision inspection cameras at customer facilities across India
- Deliver fast technical responses to reduce production line interruptions
- Carry out scheduled maintenance and evaluate system performance regularly
- Lead and manage a small group of contract technicians for routine field operations
- Set up, configure, and resolve issues with AI vision systems on new manufacturing lines
- Interface with multiple PLC systems and industrial communication protocols such as Ethernet/IP, Profinet, Modbus, and OPC UA
- Ensure AI inspection units operate smoothly within existing factory automation setups
- Use test instruments like multimeters and oscilloscopes to identify and correct electrical faults
- Provide on-site assistance and technical direction to client teams
- Train customer personnel in system operation and elementary troubleshooting
- Develop strong working relationships with plant engineers, production leads, and technical staff
- Log and report repeated technical issues to inform product development
- Resolve recurring system issues including false triggers, camera lag, and inconsistent lighting
- Modify PLC ladder logic to fix integration problems
- Fine-tune inspection settings to reduce false rejections without compromising defect detection
- Partner with central engineering teams to implement system upgrades and improvements
Benefits
- Competitive salary with performance-based incentives
- Opportunities for advancement in a fast-moving, technology-driven environment
- Access to technical education and career development resources
- Company-sponsored international travel for training and field support across Asia
- Exposure to cutting-edge AI-based visual inspection systems
- Collaboration with global engineering professionals
Compensation
Competitive compensation package with performance bonuses
Work Arrangement
Remote — Bangalore, India
Other
- Fluency in English for technical reporting and coordination with headquarters
- Effective communication abilities for customer and internal team engagement
- Proficiency in a native Indian language such as Kannada, Tamil, or Hindi is highly preferred
- Knowledge of Mandarin is a significant advantage, though not required
- Company-covered international travel for training and support assignments in Asia
- Potential for career progression in a dynamic, innovative setting
- Ongoing technical training and professional growth opportunities
