D2B is seeking a proactive CRM Specialist to manage, optimize, and maintain our CRM system to support sales and business operations. You will configure pipelines, automate workflows, ensure data accuracy, and collaborate with cross-functional teams to drive efficiency and improve customer and sales processes.

What You'll Do

Lead end-to-end CRM setup, configuration, and optimization across client accounts.
Build pipelines, lifecycle stages, segmentation logic, and contact data architecture.
Maintain data hygiene and connect CRM to marketing, advertising, and analytics platforms.
Build and manage email campaigns end-to-end — from brief and template build through to deployment.
Plan and manage campaign calendars across multiple client accounts simultaneously.
Monitor performance and make data-led optimization decisions in real time.
Design and deploy automated workflows — lead nurture, onboarding, re-engagement, and more.
Build trigger-based automations tied to CRM stages, form submissions, and behavioral signals.
Test, QA, and continuously improve automation flows based on performance data.
Build client-facing dashboards and track key CRM and campaign metrics.
Produce regular performance reports with clear strategic recommendations.
Set up automated reporting workflows to reduce manual overhead.