Responsibilities
- Monitor Performance and Share Insights with Sales Leadership: Review sales performance data and trends and share with sales leaders and managers to direct focus and sales strategies.
- Analyze Performance Trends and Create Forecasts: Analyze and communicate larger sales performance trends, strategic insights, and forecasts to leadership, managers, and other stakeholders on a monthly basis to drive the overall success of the Sales Department.
- Assist with Capacity Planning and Workforce Management: Help create capacity plans and ensure we have enough resources to meet volume demands.
- Collaborate Cross-Functionally to Drive Profitability: Be the bridge between the Sales Department and other functions in the business to effectively collaborate on key initiatives that drive the business forward including Underwriting, Finance, Marketing, Technology, Analytics, and the Executive Leadership Team.
- Manage and Optimize the Sales Pipeline: Analyze the health and progression of the sales pipeline, identify bottlenecks, and ensure effective lead management. Evaluate the performance of various sales channels and partnerships to recommend optimization strategies.
- Support Test and Learn Initiatives: Support sales pilot programs (e.g., new sales strategies, tools, incentive plans) from a testing and data perspective to draw data-backed conclusions on their effectiveness.
- Administer Compensation and Awards Plans: Update Presidents Club Leaderboard and compile annual awards data; adminster Sales SPIFs; compile and submit monthly incentives and sales contest compensation
- Administer CRM Systems: Update Salesforce as needed to support the Sales team.
- Perform Ad-Hoc Analysis: Perform in-depth sales analysis and leverage findings to optimize sales effectiveness, productivity, and overall business performance.
Requirements
- 2+ years of experience in sales analysis, sales operations, consulting, finance, or a related analytical role.
- Bachelor’s degree required.
- Advanced skills with Microsoft Excel (pivot tables, VLOOKUPs, nested IF statements, index match, etc.), PowerPoint, and other related tools.
- Proficient with CRM systems (Salesforce Admin Certification preferred).
- Proficient with common analytics tools and BI tools such as Tableau (Tableau Certification and SQL experience preferred).
- Experience evaluating unique problems, collaboratively creating solutions, drafting project plans and delivering effective new business processes.
- Ability to build long-lasting relationships with key contacts at all levels of the organization.
- Self-starter, confident, with strong attention to detail and an ability to apply your analytical mind to solving problems.
Benefits
- medical
- dental
- vision
- commuter benefits
- a flexible time-off policy
- paid parental leave
- 401k match for US employees
- wellness reimbursement
- volunteering days
- annual professional development budget
- charitable donation match
Work Arrangement
Hybrid
Additional Information
- Flexibility is a top priority: Our employees are empowered to choose where they want to work (whether that’s from home, in the office, or a combination of both) with flexible hours.
- Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity.
