Responsibilities
- Develop a comprehensive AR strategy including analyst landscape assessment, tiered prioritization framework, and engagement playbook — delivered within the first 30 days.
- Own KLAS optimization end-to-end: own customer outreach and invitations for research, coordinate cross-functional inputs across Marketing, Care Transformation, Product, and Sales, and develop proactive engagement with the KLAS research team on emerging sub-categories.
- Initiate and manage relationships with priority analyst firms beyond KLAS, establishing a quarterly briefing cadence and positioning Ambience for inclusion in relevant market reports.
- Serve as the internal hub for all analyst-related communications — routing inquiries, aligning stakeholders, and building the cross-functional coordination model that makes AR sustainable.
- Partner with BizOps to integrate analyst insights into monthly business reviews, connecting AR activity to measurable outcomes like pipeline influence, win rates, and RFP citations.
- Enable Sales and Marketing with analyst-sourced positioning tools, competitive intelligence, and market research.
- Build an AR playbook and competitive intelligence dashboard for ongoing team enablement.
Requirements
- 7+ years of analyst relations experience in enterprise technology or healthcare IT.
- Proven relationships with healthcare-focused analyst firms — candidates must be able to activate an existing network from day one (KLAS, Black Book, Gartner/Forrester healthcare practices, or equivalent).
- Demonstrated success building or transforming an AR program, including strategy development and cross-functional execution.
- Experience working with fast-growth B2B SaaS or healthcare technology vendors.
- Senior executive presence and communication skills — comfortable representing Ambience in the industry and presenting to C-suite.
- Skilled at aligning stakeholders without direct authority in a complex, fast-moving environment.
Nice to Have
- Healthcare AI, clinical documentation, or EHR ecosystem expertise.
- Epic partnership or Epic-focused vendor experience.
- KLAS vendor program management experience.
- Background in PR, communications, or product marketing with analyst overlap.
- Track record of analyst report inclusions, Magic Quadrant placements, or Wave rankings.
Benefits
- Comprehensive medical, dental, and vision coverage for you and your dependents.
- 401(k) with a company match of up to 3% of base salary.
- A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based.
- Parental leave to support your family needs.
- Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered.
- Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.
Work Arrangement
Hybrid
Additional Information
- 20–30 hours/week, initial 6-month term with option to extend or convert
- This is a contract engagement at 20–30 hours per week with an initial 6-month term. Compensation is commensurate with experience and the depth of existing analyst relationships. After the initial engagement, conversion to a full-time role will be evaluated based on program maturity, relationship activation, business impact, and mutual interest.
