Jones Lang LaSalle (JLL) is hiring an Analyst, Occupancy Planning & Management

At Jones Lang LaSalle (JLL), we are shaping the future of real estate for a better world. We are hiring an Analyst, Occupancy Planning & Management to support the management of our client's CAFM/IWMS system and space data. You will analyze and develop reports and dashboards, collaborating with planning, project, and facilities teams to provide data for critical global real estate decisions.

What You'll Do

• Support the maintenance of accurate data in the CAFM/IWMS database application.
• Validate data to determine readiness for reporting and benchmarking.
• Manage administration forms and corresponding data elements like space categories, organization hierarchy, and capacities.
• Ensure drawing and data standards are followed, documenting any account-specific deviations.
• Coordinate with CAD/CAFM service vendors on drawing and system-related support tasks.
• Manage user access for all modules of the space management technology.
• Serve as a technology trainer for client users and the Occupancy Planning account team.
• Review data errors and report on remediation in a regular QA cycle.
• Support the addition or removal of buildings, floors, space, and employee data to reflect portfolio changes.
• Perform required data and drawing audits, managing the schedule and results tracking.
• Process timely data corrections according to client SLAs; coordinate drawing changes with the Global CAD team.
• Prepare, generate, and publish standard reports on a weekly, monthly, and quarterly basis.
• Assist with ad-hoc queries from the CAFM database on space and occupancy data.
• Report application issues to your line manager or CAFM/IWMS Administrator.
• Report overall status, issues, and concerns regarding CAFM/IWMS use and performance.
• Perform testing of application hot fixes, new enhancements, and modifications.
• Apply knowledge of office space categorization principles (BOMA, OSCRE) to portfolio data.
• Provide Quality Assurance checks and manage tasks through team workflow tools.
• Create 2D test fits from hand-drawn sketches.
• Perform ongoing maintenance of as-built AutoCAD/Revit floorplans to incorporate construction changes.
• Follow established AutoCAD/Revit drawing standardization guidelines.
• Prepare drawings for publishing to CAFM/IWMS systems through layer standardization and polyline conversion.

What We're Looking For

• A bachelor's degree or Diploma, preferably in Architecture with strong data sense.
• Proficiency in reading floor plans and understanding spaces and areas.
• Proficiency in the Microsoft Office Suite; advanced skills in Excel and PowerPoint are required.
• 2-4 years' work experience managing data, preferably in occupancy or space planning for corporate clients.
• Experience in analyzing and creating data reports that support data-driven decisions.
• Excellent written and verbal communication skills.
• Ability to work across cultures and languages when managing an international portfolio.
• Self-motivated, able to work independently and within a team to build relationships.
• Comfortable with frequent change and flexibility to adapt to shifting priorities.
• Ability to effectively manage time, organize, and prioritize deliverables.
• Understanding of and commitment to client service and a desire to work in a diverse, collaborative environment.

Nice to Have

• Experience with AutoCAD.
• Proficiency in maintaining data in database-driven systems, preferably in CAFM/IWMS applications (FM Systems, TRIRIGA, Manhattan Centerstone, Archibus, Serraview, etc.).

Technical Stack

• CAFM/IWMS database applications (e.g., FM Systems, TRIRIGA, Manhattan Centerstone, Archibus, Serraview)
• Microsoft Office Suite (Excel, PowerPoint)
• AutoCAD
• Revit

Team & Environment

You will collaborate with Workplace Agility occupancy planning, project management, facilities management teams, and corporate real estate and client partners, reporting to your line manager / Occupancy Planning lead.

Benefits & Compensation

• Realize your full potential in an entrepreneurial and inclusive work environment.
• Empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.

Work Mode

This is an onsite position located in Belen, CRI.

Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.