As an Analyst in Creatory Operations, you will play a key role in driving marketing campaign performance and operational efficiency for a platform that links content creators with financial service providers. You'll oversee campaign execution from planning to reporting, ensuring alignment across internal teams and external partners.
Key Responsibilities
- Design and manage affiliate programs tailored to specific campaign goals, ensuring smooth implementation and follow-up
- Coordinate with cross-functional teams to keep campaign details accurate and up to date
- Deliver timely updates to external partners on promotional and recurring campaigns
- Build and refine landing pages for various campaigns and distribution channels in collaboration with internal units
- Review and enhance user journeys, campaign workflows, and operational processes to improve performance
- Support the development and tracking of customer acquisition initiatives across markets
- Assist in recruiting and managing affiliate partners
- Respond to data requests and support local teams in business development efforts and client pitches
- Oversee data reporting, metrics tracking, and management information systems for operations
- Prepare monthly financial and operational reports, measuring performance indicators such as revenue, supply metrics, and competitive trends
- Provide actionable insights and process improvement recommendations to leadership and partners
What You Bring
- Fluency in English and Cantonese or Chinese, including the ability to read Traditional Chinese
- Familiarity with digital marketing principles, online conversion dynamics, and performance reporting
- Strong communication skills, with the ability to translate complex data into clear, targeted messages
- Exceptional planning, analytical, and organizational abilities with a focus on precision
- A structured mindset for managing multiple tasks and solving operational challenges
- Basic to intermediate proficiency in Excel
Why This Matters
You’ll contribute to a mission-driven organization focused on improving financial access and literacy. With a culture that values innovation, inclusivity, and a balanced approach to work, you’ll grow alongside a diverse team of professionals shaping the future of fintech. This role operates remotely within Malaysia, offering flexibility without compromising impact.
