Lago is seeking an Amazon Compliance Specialist to ensure our e-commerce operations adhere to Amazon policies and regulatory requirements. You will be central to resolving violations, mitigating revenue loss, and providing actionable guidance to our stakeholders.
What You'll Do
- Research laws and regulations related to advertising, labeling, and selling consumer goods, including FDA and EPA regulations.
- Efficiently manage daily deliverables across multiple clients and categories, meeting accuracy and quality standards.
- Open and manage new cases with Amazon Seller Support to resolve compliance issues.
- Follow standard practices to determine best responses to seller account issues.
- Discuss issues and solutions with your manager to align with client and company requirements.
- Analyze federal and state legislation, regulations, and policies to provide actionable compliance guidance.
- Communicate legal requirements concisely to ensure stakeholder understanding.
- Draft Amazon appeals, Plans of Action, and other documents to resolve compliance issues under manager supervision.
- Work with internal departments to resolve compliance issues and develop strategies for preventing future cases.
- Act as key point of contact for daily requests from internal departments and company clients.
- Maintain communication with brand management and department managers, research requirements, and implement proactive compliance measures.
- Stay updated on Amazon policies and legal requirements to enhance your skills.
- Assist your manager by gathering, tracking, managing, and preparing documents for compliance investigations.
- Maintain or exceed department-established performance standards.
- Continue to learn and apply department Trainual subjects according to standards.
What We're Looking For
- Bachelor’s degree in Business, a related field, or equivalent work experience.
- Up to two (2) years of experience in the regulatory or compliance field.
- Ability to effectively communicate basic regulatory matters with clarity.
- Ability to read, understand, and interpret compliance and regulatory language.
- Safeguard confidential information and use sound business judgment.
- Proficiency in Microsoft Word, Excel, Google Docs, Google Sheets, or similar software.
- Good communication, negotiation, and organizational skills.
Nice to Have
- eCommerce or digital content experience.
Technical Stack
- Microsoft Word
- Excel
- Google Docs
- Google Sheets
Team & Environment
You will work under the direct supervision of a manager.
Benefits & Compensation
- Remote Work: Work from anywhere with a global team, valuing work-life balance.
- Growth Opportunities: Chance to shape your role and grow with the company.
- Innovative Culture: Join a team passionate about leveraging data to solve challenges in a rapidly evolving market.
- Compensation is open to negotiation based on experience.
Work Mode
This is a fully remote position for candidates based in Latin America.
Lago is an equal opportunity employer.
